The implementation of the new RLA system was initially designed to cater only to clients submitting new applications.
Clients who were already registered on the old system, i.e. via a DA185 application were not required to re-register on the new RLA system.
The system was designed on a first-in-first-out principle and clients that required re-registering on the new RLA system would severely impact the turnaround times (TAT) of new applications due to operational capacity constraints.
SARS is ready to proceed with the on boarding of existing clients to the RLA system in a phased approach and in line with available capacity to process the applications.
As the on-boarding process unfolds, SARS will issue communication to identified clients.
More information pertaining the new updated RLA system is available on the Customs & Excise Registration, Licensing and Accreditation webpage on the SARS website: RLA | South African Revenue Service (sars.gov.za). Kindly refer to the document NCAP RLA Webinar Presentation to Trade published on 16 April 2021.